General Information

On arrival in New Zealand the Manager of International Students will be happy to meet the student at Wellington or Palmerston North Airport.
  1. Home
  2.  » 
  3. International
  4.  » General Information

International Menu

Forms and Applications

Homestay Arrangements

We work very hard to ensure that our Homestay Providers are carefully selected, with the student’s best interests at heart.

Students have their own private room, with desk and heating facilities.  Personal clothes washing is done by the host mother, unless students prefer to do their own.  Students will be expected to keep their room tidy, and may be required to help with basic household chores, such as washing the dishes.

Homestay parents are encouraged to regard their student as part of their own family.  They will provide transport around Levin to sporting or cultural activities. The Code of Practice requires that Homestay parents are aware of the student’s whereabouts at all times.

Students will be expected to join the family at meal times, and let their host parents know where they are, whom they are with, and what time they are returning home each day.

On arrival in New Zealand the Manager of International Students will be happy to meet the student at Wellington or Palmerston North Airport.  Sometimes the host family will arrange to meet the student.  Assistance can also be arranged at Auckland International Airport, transferring to the Domestic Terminal if this is required for an additional cost.

Support Services

The Manager of International students is responsible for the student’s wellbeing at College and will assist with subject choices in conjunction with the Deans.

She is also  responsible for arranging homestay families.  Should any conflict arise with the homestay family she will be available to help sort it out.  

The normal school personnel of Guidance Counsellor,  Dean and individual class whanau tutors will be responsible for monitoring progress and providing advice and guidance.  An interpreter can be arranged if necessary to help with translation.

Our desire is that every student will find that their time at Horowhenua College is happy and comfortable as well as educational, and we will do our best to make this so.


International Students in subject classes:  Teachers check at the beginning of period one, absences for all students at the College. If caregivers have not advised the College of a student’s absence, there will automatically be a phone call home to check the pupil is legitimately absent.  For subsequent periods, our KAMAR computer network programme enables staff to check daily attendance at any time.  The tutor teacher monitors attendance daily, as does the Year Level Dean. The College procedure is for tutor teachers to follow up all unexplained absences which are not covered by communications from caregivers.  The Manager of International students also monitors attendance.

Absence concerns will be followed up by the Manager of International students with the student, homestay parents and agents/students own parents.  It should be noted that it is important that students attend 100% in order for them to be able to renew their visa. In case of sickness, a doctor’s certificate can be provided.


Horowhenua College has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from this institution or from the New Zealand Ministry of Education website at


Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service, and can be viewed on their website at

Eligibility for Health Services

Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health, and can be viewed on their website at

Accident Insurance

The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at

Medical and Travel Insurance

International students must have appropriate and current medical and travel insurance while studying in New Zealand. This can be arranged by the College if requested.


For those students returning after a year’s study, it is expected that this will be paid usually in November before the beginning of each school year, or on the anniversary of the student’s enrolment.

Refund of Fees

Refunds of fees will only be made where special circumstances such as significant health problems or extreme family circumstances necessitate the student’s return to his or her own country. The College has a Fee Refund Policy which is included in this brochure. All international student fees are protected by being held in a Trust Account in case a refund is required. A copy of the Fee Refund Policy is included in this information pack.

The Board of Trustees guarantee that expenditure of course fees remain in proportion to the proportion of the course delivered. The Board guarantees to refund fees in proportion to any part of a course it is unable to continue to deliver.

Share This